Build on Voka: Secure API Keys and a Robust REST API for Developer Control
Voka’s API keys and REST API provide developers and agencies with programmatic control to integrate AI receptionist capabilities into their own stacks and workflows.
Why Voka’s API Keys and REST API Matter
Developers and agencies need more than just plug-and-play AI receptionist tools. They want programmatic access to Voka’s call data and outbound calling from their own software stacks and automation pipelines. Voka’s API keys and v1 REST API provide that: scoped keys and documented endpoints to build on Voka. (Assistants themselves are configured in the portal, not through the API.)
Who Benefits
- Developers who want to embed Voka’s AI receptionist features into custom applications or dashboards.
- Agencies building automations for a client’s Voka account.
- Operations teams looking to pull calls and transcripts into their own reporting, or trigger outbound calls from their own systems.
What You Get with Voka’s API Keys and REST API
- Secure API Keys: Authenticate programmatic access with scoped API keys, ensuring safe integration without exposing user credentials.
- REST API Endpoints: List and fetch calls and transcripts, list assistants, place outbound calls with dynamic variables, and manage signed webhook subscriptions via standard HTTP methods.
- Webhooks and Automation: Three signed webhook events (call.completed, call.insight.received, call.transcript.ready) for your own backend or for Zapier, Make (custom webhook plus HTTP module) or n8n, where the Voka community node wraps the same API.
- Outbound Guardrails: Rate limited to 60 requests per minute, with per-key spend caps on outbound calls.
- Call Data Access: Retrieve calls and their transcripts for your own dashboards or records.
How to Set It Up
- Generate API Keys: Log into your Voka dashboard and create scoped API keys. These keys control access and permissions.
- Authenticate Requests: Use the API key in the HTTP header for all REST API calls to authenticate securely.
- Use REST Endpoints: Refer to Voka’s API documentation for endpoints to pull calls and transcripts, list assistants, place outbound calls, or manage webhook subscriptions.
- Integrate with Your Stack: Embed API calls in your backend services, automation workflows, or dashboards, and subscribe to webhooks to receive call summaries and transcripts as they are ready.
Before and After: What Changes with Voka’s API
| Before | After |
|---|---|
| Copying call details out of the dashboard by hand. | Calls and transcripts pulled via API into your own tools. |
| Checking the dashboard to see what callers wanted. | Signed webhooks deliver call summaries and transcripts to your systems. |
| Outbound calls dialled by hand. | AI outbound calls placed via API with per-client details, within spend caps. |
With Voka’s API keys and REST API, developers and agencies can connect Voka’s call data and outbound calling to the workflows they already run.
Ready to build on Voka? Visit vokaai.com to get started with API access and documentation.