Get Notified When Calls Mention What Matters Most

Voka flags and alerts you to calls that match the topics you care about—consultations or specific staff—so you can act fast and skip the noise.

Get Notified When Calls Mention What Matters Most

Why Med Spa Owners Need Targeted Call Alerts

Most med spa owners and managers don’t want to sift through every call summary. You want to know when a caller mentions something important—like asking for a consultation or requesting a specific provider. That’s where Voka’s targeted call alerts come in.

How Voka's Call Mention Alerts Work

  • Set a Yes/No Rule: Define what matters—such as "wants a consultation" or "asked for a specific provider." Voka flags calls that match your rule.
  • Pick Your Delivery: Get notified by email, by SMS (if you have the SMS add-on), or via webhook into your own tools.
  • Actionable Details: Each alert includes the caller’s number and a direct link to the call in your Voka dashboard.

Who Benefits

  • Med spa owners who want to jump on high-value leads or VIP requests without reading every call summary.
  • Front desk managers who need to prioritize follow-ups for consultations.

What This Feature Does NOT Do

  • It does not send alerts to callers—only to the owner.
  • SMS alerts require the paid SMS add-on; email alerts do not.
  • It does not tag or alert on topics you haven’t set up as a yes/no rule.

Before and After: The Difference

Before Voka AlertsWith Voka Alerts
Manually check every call summary to spot important mentions. Get notified when a call matches your chosen topic—no sifting required.

Delivery Options

  • Email: Included for all users. Alerts go straight to your inbox.
  • SMS: Requires the SMS add-on. Alerts are sent to your verified number.
  • Webhook: Integrate alerts into your own tools or workflows.

With Voka, you stay in control—only get alerted when it matters, and skip the noise.


Try it on your own number. Voka answers your calls free for 14 days or 100 minutes, whichever comes first — no credit card to start. Forward your line when you are ready, and unforward any time. Start free → · See how it works for your business