Voka Features Your Monthly Call Report: See What the Phone Actually Produced Voka's monthly call report gives you the real numbers: bookings, missed calls, talk times, and more. Download it in one click and see what your phone is actually doing for your business.
Holiday Closures Holiday Closures: Voka Explains, Not Just Blocks Out When your salon closes for a holiday, Voka tells callers exactly why—so they don’t assume you’re just fully booked. Add up to 60 closure dates per location and keep your clients informed.
Day Spa Pick a Voice That Matches Your Spa’s Calm, Premium Vibe With Voka For day spas, the receptionist’s voice is part of your brand. Voka lets you preview and pick the AI voice that fits your spa’s calm, premium feel—before you go live.
Call Tagging Call Tagging in Voka: Find Every Booked, Cancelled or Transferred Call in Seconds Voka tags every call with what actually happened on it, like booked, cancelled, transferred or a callback request, so you can filter your call log down to the calls you need.
Identity Verification Who Is Really on the Phone: How Voka Checks the Caller Before a Reschedule or Cancel On Acuity and Google Calendar, Voka only moves or cancels a booking made under the number the caller is ringing from. Here is exactly what each booking system checks, and what it does not.
Unified Inbox One Inbox for Your Client Calls and Text Conversations Stop hunting for client calls and texts across apps. Voka’s inbox shows your calls and two-way text threads side by side, so it’s easier to see who still needs a reply.
Lead Management Get Notified When a High-Value Consult Lead Calls Don't let hot consult leads cool off. Voka gives every call a summary and answers to your own questions after it ends, and can hand complex consults to a person while the caller is on the line.
AI Call Insights What Your Calls Reveal About Why Clients Book (or Don’t) Voka’s AI call insights summarize every call, tag booking outcomes and answer your own questions about each call, so you can see why a caller booked or didn’t.
Voice Cloning Use Your Own Cloned Voice So Your Solo Studio Sounds Personally Answered Solo studio owners can connect their own ElevenLabs account to Voka and have their AI receptionist answer in a voice they cloned there, even when they’re busy.
Multi-Agent Routing One Number, the Right Expert: Multi-Agent Routing for Multi-Service Med Spas Med spas offering diverse services need callers routed by intent, not phone trees. With Voka you can set up a front-desk assistant that hands callers to the right specialist assistant on one number.
